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Electronic Collection Programs
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ELECTRONIC COLLECTION PROGRAMS...

One of NCO Receivables Management Solutions "unique factors" is its ability to bring state-of-the-art technology and services to a broad range of clients. This is an effort that the company has been committed to for nearly 30 years. Technology that, at one time, was only made accessible to the nation's largest credit grantors is made available to provide improved collections plus time and cost savings to every client served, large or small.

NCO Receivables Management Solutions continues that tradition with Tandem Online. Tandem Online is an Internet-based, online version of NCO Receivables Management Solutions Tandem collection program. With Tandem Online, clients receive all of the usual benefits of the Tandem Program plus:

  • Online account transmittal. This allows you to send accounts to NCO Receivables Management Solutions for collection with the click of a button. There are no mail-associated delays or expenses.
  • Online account status updating. This allows you to process account status changes (payments, credits, deletions, etc.,) online.
  • Online reporting. Audit your accounts online, 24 hours a day, seven days a week.
  • Online customer service and help. Get your questions answered quickly and without the expense of phone calls or mail delays.

There is no software to install, and you won't have to make any hardware changes to your organization's computer(s) to use Tandem Online. Also, because Tandem Online works over the Internet, all you need is an e-mail address and a modem to start using the service immediately.

One of the best features about Tandem Online is that the online services are available at no additional cost (as compared to the fees for NCO Receivables Management Solutions paper-based systems).

Tandem Online will:

  • Increase your recoveries.
  • Reduce the cost of mail and telephone calls.
  • Reduce the amount of time you spend on the phone and writing to make changes to your accounts, as well as the time spent making inquiries about the status of accounts.

Click here to view a demo of Tandem Online.

Click here to request that an NCO Receivables Management Solutions Account Executive contact you to reveal how Tandem Online will benefit you.